What works best for you? That’s the starting point for every conversation we have with you about your service needs.
RedStorm has sole-source responsibility for managing the service process for you, but we do that through a multi-source mix of inhouse personnel and a select group of service providers to make sure your service experience is fast, great, and exactly what you want.
We work to be as flexible as you need us to be. So, if your own service shop can handle warranty repairs, we’ll work it out. If you have a local service center that does great work, we’ll work with them. If you want us to come to you, we’ll work it out. Our mobile tech service is available to come to you. If you just want to make one call and have it handled, we’ll handle it.
If that sounds good to you, please give us a call at 540.266.3066 or email us.
Meet Our Service Partners
Emergency Vehicle Specialist (EVS)
Emergency Vehicle Specialist is a dedicated, full-service fire apparatus and emergency vehicle service and repair center staffed by EVT and ASE certified technicians. Located in Hagerstown, MD, EVS offers offers full fire apparatus and emergency vehicle repairs; 24-hour emergency roadside service; engine, transmission, suspension and axle repair; electrical system repairs and generator installation and repair; on-site third-party aerial certification testing and repairs; on-site third-party pump certification testing; pump and plumbing repair and rebuilds; and fire apparatus accident repairs.. They maintain a staff of more than 20 service technicians.
John C. White Service
John White provides our customers with mobile service in and around the Roanoke, VA, region. He has more than 30 years of fire and emergency vehicle repair experience, is a master EVT certified, and allows our customers in the area to have most repairs handled without ever leaving the station or facility.
New Baltimore Garage
In northern Virginia, we work with New Baltimore Garage. Founded in 1946, their 6-bay repair facility specializes in heavy truck repair, as well as having an onsite body shop and paint booth to handle body repair. They understand drive trains like no one else, and can handle the most complex brake and hydraulic repairs.
Piedmont Fleet Services
In southwestern Virginia, we work with Piedmont Fleet Services located in Lynchburg. Piedmont is a full-service emergency vehicle and truck repair center with a 16-bay facility and EVT certified technicians. They offer general repairs, plumbing and pump repair, pump testing and certification, and warranty service for CustomFIRE, Spartan, Allison, Cummins, Detroit, CAT, Freightliner, Sterling and Whelen.
In the Baltimore metro area, our go-to guys are Linthicum-Ferndale Truck Body Repair. Located just a block from our Maryland office,they’ve been around for almost 30 years and specialize in repairs and refinishing of heavy fire and rescue apparatus. Onsite paint booths, 11 large truck bays, a skilled team and convenient pick-up-and-delivery service make them a great choice to serve our customers.
Colonial Truck is our partner-of-choice in the Richmond area. Located just off I-95 in Ashland, Colonial Truck is staffed with highly qualified, factory-trained and certified technicans. They also provide highly acclaimed service for Cummins and Caterpillar engines, as well as warranty service for CustomFIRE, Marque Ambulance and Spartan chassis.
Sensenig Garage / Sam Sensenig
Sensenig Garage is located in Leonardtown, MD, and provides experienced truck and fire apparatus repair. They have plenty of experienced technicians on staff and are particularly popular with St. Mary’s County departments because of their quick, knowledgeable and reliable service.